Perhaps I am a bit naive, but I did think that Hospedia would have at least have acknowledged receipt of my correspondence, but no, looks like their Customer Relations are in denial.
I have just looked at their website, looks great, lots of big words, fancy jargon, and super looking interactive media units - just a bit more modern than the Units installed in the Royal Infirmary, Edinburgh, which , as their own operator told me were obsolete, so I could not use E mail. Might be that they expect everyone to have fancy smart phones. If you cannot maintain the service, do not make it a selling point.
Obviously communication is essential, and it always has been , letters, semaphore, mirrors, smoke signals, pigeons, etc - the inhabitants of St Kilda, the World Heritage Island in the Atlantic off the West coast of Scotland used what they called "ships" to get messages to the mainland. They were small wooden boxes attached to floats - a message was placed in the hollowed out centre of the "ship" this was sealed and then cast into the Ocean to drift with the tide. In a recent "posting" the tiny "ship" was found by a fisherman, washed up on the coast in Norway, some six hundred miles away. BUT, at least the message was received !! Come on Hospedia - play the game.
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